Shipping Policy

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Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within [24hrs]. 

All weekend orders are expected to be delivered on weekdays, 

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
USPS Standard5-10 business daysFree
USPS Express  5-7 Business days7.99

*All items are custom-made and created based on order, and delivery dates are based on item creation time.

Shipment to P.O. boxes or APO/FPO addresses

All refund items are sent back to the carrier’s address. 

Shipment confirmation and order tracking

Check your email for a tracking number or contact customer support for more information about your order.

Customs, duties, and taxes

Hip Hop Untapped is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Hip Hop Untapped is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. You will receive 50% of your order total back. If you contact us with the order number and/or refund of the item.

International Shipping Policy

Hip Hop Untapped now ships nationwide! Items shipping outside the united states takes (14-21) days to ship based on an area.

Returns Policy

Items are allowed to be returned and given a full refund if broken before delivery, if your order is delivered broken you must report your item broken within 24hrs of the delivery date to be considered. 

For more information, email support HipHopUntapped or our help center.